What's Your Game Plan?

The Business of Certification in an Unpredictable World

Continuing Our Community Conversation

Thursday, 28 May 2020 at 12 -1 pm EDT


Draw insights from chaos

Let's make good decisions in a disrupted environment

Join our continuing conversation and brain trust. We're in this together!

This is the place to get planning tools and practical ideas and to hear insights and solutions from certifiers dealing with the same challenges. 

In this conversation, we'll focus on:

  • Transitioning from F2F to online exam development meetings
  • Using what we've learned thus far during the crisis to better prepare for the uncertain times still ahead of us
  • The challenges and opportunities created by the job displacement crisis

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Discussion Facilitators

Lenora G. Knapp, PhD , President, Knapp & Associates International. Lenora co-authored the ASAE bestseller, “The Business of Certification” and wrote "The Future of Certification" chapter for "Certification: The ICE Handbook."  

Jennifer Naughton, MEd, CAE, SPHR, Founder, Naughton Consulting. Prior to founding her consulting firm, Jennifer was Senior Director, Competencies & Credentialing for the Association for Talent Development.  

Mark Franco, JD, Associate, Whiteford, Taylor & Preston. He provides counsel to professional credentialing programs. Prior to transitioning to the law, Mark served as Director, Finance & Administration for the Pharmacy Technician Certification Board.    

www.knappinternational.com | 2019